Who We Are?
Convey Logistics respects your privacy and is committed to safeguarding the personal information you share with us. This policy explains how we collect, use, and protect your data.
1. Information We Collect
- Basic business details (company name, address, VAT/EORI numbers).
- Contact information (name, email, phone).
- Shipment and customs-related documents.
- Payment details (only for processing services).
- Website usage data (via cookies or analytics tools).
2. How We Use Your Information
- To provide freight forwarding, customs clearance, and logistics services.
- To process and manage shipments.
- To communicate with you regarding services or support.
- To comply with legal and regulatory requirements.
3. Data Sharing
We do not sell or trade your information. Data may only be shared with:
- Customs authorities, shipping carriers, and agents for clearance purposes.
- Regulatory bodies if required by law.
4. Cookies & Tracking
Our website may use cookies to improve functionality and analyze traffic. You can disable cookies in your browser settings at any time.
5. Data Security
We implement strict measures to secure your information and prevent unauthorized access, disclosure, or loss.
6. Data Retention
In compliance with HMRC and UK law, customs and shipment records are retained for a minimum of 4 years.
7. Your Rights
You have the right to:
- Request access to the information we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent for data processing (where applicable).
8. Contact Us
For any questions or privacy concerns, please contact:
📞 +44 7904 601626